The Business Trades

KrispCall Review Review

4.6 (250+ reviews) on G2

KrispCall Review

KrispCall Review

★★★★★★★★★★5.0

4.6 (250+ reviews) on G2

Read reviewTry KrispCall
G – 4.5 / 5 (200+ reviews)2.0
Capterra – / 54.6
GetApp – / 54.6
Trustpilot – / 54.5
Product Hunt – / 54.8

KrispCall Overview

KrispCall is an AI-powered cloud telephony platform built for modern sales, support, and customer-facing teams. It delivers virtual phone numbers in 100+ countries, a unified calling dashboard, SMS, call recording, voicemail, IVR, call routing, CRM integrations, and real-time analytics — all from a single SaaS app. Trusted by 9,000+ businesses worldwide, KrispCall replaces legacy PBX systems with a flexible cloud phone solution.

KrispCall Features – What You Get?

KrispCall brings together virtual phone numbers, cloud calling, SMS, IVR, call routing, recording, AI transcription, and CRM integrations in a single unified workspace — letting teams run professional phone operations from anywhere.

KrispCall Pricing Plans

Essential — $15/user/month annual ($19 monthly)

unlimited US/CA calls

Standard — $40/user/month annual ($49 monthly)

IVR, call recording, analytics

Enterprise — custom pricing

SSO, dedicated account manager

100+ countries — DID phone numbers from $2/month

Free 14-day trial of Standard plan

Annual billing saves about 25%

HubSpot, Pipedrive, Salesforce integrations on Standard

AI call summary on Standard and Enterprise

KrispCall offers tiered cloud phone system plans for teams and businesses. Annual billing saves about 20% versus monthly. There is no free plan, but a 14-day money-back guarantee covers all paid plans.

  • Essential: $12/user/month (annual) or $15/user/month (monthly) — virtual numbers in 100+ countries, unlimited inbound calls, voicemail, basic SMS, basic CRM integrations (HubSpot, Pipedrive, Zoho)
  • Standard: $32/user/month (annual) or $40/user/month (monthly) — IVR menus, call routing, call recording (unlimited), advanced analytics, SMS templates, advanced integrations, sales pipeline integrations
  • Enterprise: Custom pricing — unlimited features, dedicated account manager, SLA, custom integrations, SSO, audit logs, premium support, custom training
  • Add-Ons: Phone numbers from $4-25/month per number depending on country; international call rates vary by destination

All plans include unified inbox, call recording, voicemail transcription, SMS messaging, CRM integrations, and mobile/desktop apps. KrispCall offers virtual numbers in 100+ countries (toll-free, local, and shortcode), with porting available from existing carriers. A 14-day money-back guarantee applies to monthly subscriptions.

KrispCall Reviews & Ratings

KrispCall has earned strong reviews across G2, Capterra, GetApp, and Trustpilot for its ease of setup, reliable call quality, and generous global number coverage.

What real users say

Hasan R.
Hasan R.

Founder, Outbound Sales Agency • March 6, 2026

We switched from CallHippo to KrispCall six months ago and our agents love the unified inbox and AI transcriptions. Local numbers in 14 countries let us book more meetings. Call quality has been rock solid even on international dial-outs.
Ease of Use – 4.7/55.0
Call Quality – 4.6/54.0
Features & Functionality – 4.6/54.0
Integrations – 4.5/54.0
Customer Support – 4.7/50.0
Overall Rating – 4.6/50.0
IM
Isabela M.

Customer Support Lead, eCom Brand • February 19, 2026

KrispCall gave our support team a shared business number, IVR routing, and WhatsApp-style SMS threads in under a day. The HubSpot integration auto-logs every call — my team spends 30% less time on after-call notes.

Top KrispCall Alternatives

If KrispCall is not the right fit, the top 2026 cloud-phone alternatives are:

JustCall

Sales and support phone system.

OpenPhone

Modern phone for startups.

Aircall

Call center for growing teams.

Dialpad

AI-powered business calls.

Frequently Asked Questions about KrispCall

Everything you need to know before switching to KrispCall — from pricing and numbers to integrations and compliance.
What is KrispCall and how does it work?+
KrispCall is a cloud-based virtual phone system that lets businesses make and receive calls, send SMS, and manage customer conversations globally.
How much does KrispCall cost?+
KrispCall pricing starts at $15 per user/month for Essential, $40 per user/month for Standard, and custom Enterprise pricing.
Does KrispCall offer international virtual phone numbers?+
Yes. KrispCall offers local, national, mobile, and toll-free numbers in 100+ countries.
Can I port my existing number to KrispCall?+
Yes. KrispCall supports full number porting from most carriers. Porting typically takes 2-4 weeks.
Does KrispCall integrate with HubSpot and Salesforce?+
Yes. KrispCall integrates natively with HubSpot, Salesforce, Pipedrive, Zoho, Intercom, Zendesk, Freshdesk, and more.
Is KrispCall reliable for business calls?+
Yes. KrispCall operates on globally distributed infrastructure with 99.95% uptime SLA on Enterprise plans.
Does KrispCall support SMS and MMS?+
Yes. KrispCall supports two-way SMS and MMS with bulk broadcast, templates, and a shared SMS inbox.
Can KrispCall transcribe calls automatically?+
Yes. KrispCall uses AI to automatically transcribe calls, detect keywords, and analyze sentiment.
Is KrispCall secure and GDPR compliant?+
Yes. KrispCall is GDPR-compliant, SOC 2 certified, and supports role-based access control.
KrispCall vs RingCentral — which is better?+
KrispCall is typically cheaper and faster to set up. RingCentral is better for large enterprises needing full UCaaS.
How do I cancel my KrispCall subscription?+
You can cancel your KrispCall subscription from your account billing settings anytime.

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