CometChat Review Review
4.6 (200+ reviews) on G2
CometChat Review
★★★★★★★★★★5.0
4.6 (200+ reviews) on G2
Annual Billing Discount: Save Up to % on Any Paid Plan20.0
CometChat Overview
CometChat is an in-app chat, voice, and video communication platform that helps developers and product teams add real-time messaging, calling, and AI-powered chat features to web and mobile apps. In this CometChat review by TheBusinessTrades.com, we look at its pricing, SDK quality, AI moderation features, and real user ratings collected from G2, Capterra, and Trustpilot.
Whether you are building a marketplace, a community platform, an edtech app, a healthcare platform, or a dating product, CometChat promises pre-built UI kits in React, React Native, iOS, Android, Flutter, and Vue that drop chat into any app in hours rather than weeks. It backs that up with AI moderation, end-to-end encryption, and one-to-one + group + broadcast messaging out of the box.
Our analysis of CometChat user reviews shows the platform is widely trusted for fast time-to-launch and low engineering burden. It holds a 4.6/5 rating on G2 across 200+ reviews. Developers consistently call out the pre-built UI components, multi-platform SDK coverage, and the responsive engineering support as the biggest strengths.
CometChat Features – What You Get?
CometChat packages a full in-app messaging and voice/video calling SDK into one platform. You get prebuilt UI Kits for iOS, Android, React, Flutter, and React Native, real-time messaging APIs, voice and video calling, group chat, file sharing, push notifications, and moderation tools. According to CometChat reviews on G2 and Capterra, product teams most often call out how fast they can ship a chat or telehealth feature with the UI Kits compared to building from scratch on Twilio or Stream. Where CometChat really separates itself from generic chat APIs is the breadth of prebuilt UI components. The UI Kits include conversations, groups, threads, reactions, and call screens that drop into a marketplace, telehealth, or social app in days, not months. Webhook events, AI moderation, and customizable themes give you control over UX without rewriting the SDK. It is not flawless, deeper customization can require dropping into the lower-level API, but the core feature set holds up well for marketplaces, telehealth, edtech, and dating apps in 2026.- Prebuilt UI Kits for iOS, Android, React, React Native, Flutter, and Vue
- Real-time one-to-one and group chat with typing, read receipts, and reactions
- Voice and video calling with screen share for up to 25+ participants
- File and media sharing with preview support and CDN delivery
- Push notifications via FCM, APNS, and web push
- AI-powered moderation, profanity filters, and message blocking
- Webhook events and bot framework for automation and AI integration
- SDK availability across 10+ languages and frameworks
- Free developer plan and pay-as-you-grow MAU pricing
CometChat Services
Chat Messaging APIs & SDKs — add one-to-one and group messaging to web, iOS and Android apps.
Voice & Video Calling — built-in HD calling and conferencing with screen sharing.
Prebuilt UI Kits — drop-in, customizable chat interfaces to launch faster with less code.
Moderation & Safety — profanity filters, image moderation and admin controls to keep chats safe.
Push Notifications — keep users engaged with real-time alerts across devices.
Presence & Typing Indicators — show online status, read receipts and typing in real time.
AI Chatbots & Smart Replies — integrate bots and AI-powered conversation features.
Extensions & Integrations — translation, reactions, polls and 3rd-party integrations.
CometChat lets developers add in-app messaging, voice and video communication to any website or mobile app using ready-made SDKs and APIs. Below are the core services CometChat provides to build real-time communication experiences.
CometChat Pricing Plans
CometChat uses a tiered subscription model based on monthly active users (MAU), with monthly and annual billing (annual saves about 20%). The prices below reflect the entry (1,000-user) tier and scale up as your usage grows.
Build Plan: $0/month — a full-featured free plan for development and integration, with all features for up to 100 users.
Basic Plan: from $239/month billed annually — production-ready chat with rich in-app messaging and basic moderation; price scales with your MAU tier.
Advanced Plan: from $359/month billed annually — everything in Basic plus AI moderation and insights, built-in multi-channel notifications, and advanced search.
Enterprise Plan: Custom pricing (starts from 10k MAU) — everything in Advanced plus dedicated infrastructure, flexible support, and SLA-backed reliability (contact sales).
Usage beyond your plan is billed per monthly active user (around $0.10 per MAU). All plans include the chat SDKs, UI kits, voice and video, and group messaging.
CometChat Pros and Cons
Pros
- Ready-made chat, voice, and video SDKs that speed up development
- Pre-built UI kits for many frameworks reduce front-end work
- Includes moderation, push notifications, presence, and AI features
- Generous free Build plan for development and prototyping
- Scales from small apps to enterprise with custom MAU pricing
Cons
- MAU-based pricing can climb quickly for large or fast-growing apps
- Advanced features like AI moderation are limited to higher tiers
- Less control than building chat infrastructure fully in-house
- Enterprise pricing requires contacting sales rather than self-serve
What real users say
Senior Software Engineer, Mid-Market • April 7, 2026
We rolled out chat for our marketplace in two days using the React UI kit. CometChat handled push notifications, presence, and read receipts out of the box. AI moderation has been remarkably accurate at flagging spam and PII shares, and support replies within an hour.
Documentation Quality4.6
SDK Coverage4.8
Value for Money4.4
Customer Support4.7
Top CometChat Alternatives
If CometChat is not the right fit, the leading 2026 chat-API/SDK alternatives are:
Sendbird
Enterprise chat and messaging APIs.
Stream
Chat and activity-feed SDKs.
Twilio Conversations
Cross-channel messaging APIs.
PubNub
Real-time messaging infrastructure.
CometChat Review FAQs
CometChat is one of the most developer-friendly chat-as-a-service platforms in 2026 with extensive UI kits, multi-platform SDKs, and built-in AI moderation. Below are the most common questions about CometChat pricing, SDK setup, and feature flags.
Is CometChat free?+
CometChat offers a free Build plan that includes 25 monthly active users, full SDK and UI kit access — perfect for prototyping and validating MVPs before paying.
How does CometChat pricing work?+
Pricing scales by monthly active users (MAUs) plus feature tier. Growth starts at $109/mo for 1,000 MAUs, Advanced at $529/mo with AI moderation, and Enterprise is custom.
Which platforms does CometChat support?+
CometChat ships SDKs and UI kits for React, React Native, iOS (Swift), Android (Kotlin), Flutter, Vue, Angular, and any web framework via REST and WebSocket APIs.
Does CometChat support voice and video calling?+
Yes — CometChat includes a Voice & Video calling SDK with one-to-one and group calls, screen sharing, recording (on the Advanced plan), and adaptive bitrate.
How long does CometChat take to integrate?+
Most teams ship a working chat MVP in 1-2 days using the pre-built UI kits. Custom UI builds with raw SDK calls typically take 1-2 weeks.
Is CometChat HIPAA-compliant?+
Yes — Enterprise plans include HIPAA-compliant deployments with Business Associate Agreements available. SOC 2 Type II is also available on Enterprise.
Does CometChat support end-to-end encryption?+
Yes. End-to-end encryption is available for one-to-one and small group chats, with key management options on higher tiers.
How does CometChat compare to Stream Chat?+
Both are top-tier chat-as-a-service platforms. CometChat tends to win on UI kit breadth and AI moderation defaults, while Stream is often praised for raw API performance and slightly more flexible pricing at scale.
Can CometChat moderate chats automatically?+
Yes — the AI moderation engine flags abusive language, hate speech, NSFW images, and PII in real time. It is included on the Advanced and Enterprise plans.
Is there a free trial?+
Yes — the Build plan is free forever for up to 25 MAUs, and a 30-day developer sandbox with full features is included on every plan.
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