SimplyBook.me Review Review
4.6 (1,200+ reviews) on Capterra
SimplyBook.me Review
★★★★★★★★★★5.0
4.6 (1,200+ reviews) on Capterra
Free: Best for Solo Providers Testing Online Scheduling ( bookings)50.0
Basic: Best for Single-Location Service Businesses ($/mo)9.9
Standard: Best for Growing Service Businesses ($/mo)29.9
Premium: Best for Multi-Location and Larger Teams ($/mo)59.9
SimplyBook.me Overview
SimplyBook.me is an online appointment scheduling platform built for service businesses ranging from salons and spas to medical clinics, fitness studios, consultants, and educational providers. The platform offers a customizable booking website, calendar widget, intake forms, online payments, automated SMS and email reminders, and a marketplace of more than fifty custom features. According to SimplyBook.me reviews on Capterra and G2, customers highlight the depth of the booking features, the multilingual support across 30+ languages, and the affordable pricing for service businesses. SimplyBook.me is built for owners and managers who want to replace phone-only bookings with a modern self-service experience that reduces no-shows and frees up staff time.
SimplyBook.me Features – What You Get?
SimplyBook.me packages a complete appointment scheduling system into one workspace. You get a branded booking website, a calendar widget for any existing site, group bookings, package and membership sales, gift cards, online payments via Stripe and PayPal, intake forms, recurring appointments, classes, automated SMS and email reminders, multi-location support, custom CSS, an admin app, and integrations with Google Calendar, Outlook, and Zapier. According to SimplyBook.me reviews on Capterra and G2, service business owners most often call out the breadth of custom features and the ease of customization without needing a developer.SimplyBook.me packages a feature-rich online booking system into one platform. You get a customisable booking website, calendar and staff scheduling, online payments, a marketplace of custom features (memberships, gift cards, coupons, intake forms), an embeddable booking widget, SMS/email reminders, and native owner and customer apps. According to SimplyBook.me reviews on G2 and Capterra, salons, clinics and tutors most often call out the depth of the booking customisations and the per-feature pricing model.
SimplyBook.me Pricing Plans
Free — $0
50 bookings/month, 1 user
Basic — $9.90/month annual ($12 monthly)
100 bookings, 5 users
Standard — $29.90/month annual ($35 monthly)
500 bookings, 15 users
Premium — $59.90/month annual ($69 monthly)
2,000 bookings, 30 users
Annual billing saves about 17%
Custom features sold à la carte (e.g., POS, gift cards)
Branded booking page on every paid plan
Zoom, Google Meet, Microsoft Teams integrations
SimplyBook.me sells four tiers (Free, Basic, Standard, Premium), billed monthly or annually with about 25% off annual.
SimplyBook.me Pricing Plans
What do real users say about SimplyBook.me? thebusinesstrades.com pulled together SimplyBook.me reviews from G2, Capterra and Trustpilot for a balanced perspective. The reviews below highlight the depth of customisation, the per-feature pricing, and the common complaints around interface complexity and per-add-on cost stacking. Together they should help you decide whether SimplyBook.me is the right booking tool for your service business.
What real users say
Salon Owner • April 22, 2026
SimplyBook.me is the only booking tool I've kept long-term. The Custom Features mean I can switch on memberships and gift cards exactly when my business needs them, and the SMS reminders cut my no-shows in half.
Personalization4.8
Deliverability4.6
Value for Money4.3
Customer Support4.4
Top SimplyBook.me Alternatives
If SimplyBook.me isn't the right fit, these are the alternatives most often compared against it:
Calendly
Popular scheduling links for meetings.
Acuity Scheduling
Appointment booking with payments.
Setmore
Free-friendly appointment scheduling.
Square Appointments
Booking tied to Square payments.
SimplyBook.me Review FAQs
Below are the most common questions about SimplyBook.me pricing, Custom Features, payment gateways, calendar sync and the Admin and Client mobile apps.
How does SimplyBook.me pricing work?+
SimplyBook.me uses tiered monthly pricing based on number of bookings, users and Custom Features. Free, Basic, Standard and Premium plans cover most service businesses.
What are SimplyBook.me Custom Features?+
Custom Features are 70+ optional add-ons (memberships, gift cards, intake forms, deposits, packages, classes etc.) that you switch on as needed and which count toward your plan limit.
Can clients book directly from my SimplyBook.me page?+
Yes. Every account gets a customisable booking website at yourname.simplybook.me, plus an embeddable widget for your existing site.
Does SimplyBook.me handle payments?+
Yes — SimplyBook.me integrates Stripe, PayPal, Square and 20+ regional gateways so customers pay at booking or pre-pay deposits.
Can I sync SimplyBook.me with Google Calendar?+
Yes. Two-way sync with Google Calendar and Outlook means personal events automatically block bookable time slots.
Is there a SimplyBook.me mobile app?+
Yes. There's an Admin app for owners and staff to manage bookings, plus a separate Client app for customers to book and reschedule.
Does SimplyBook.me support multiple staff and locations?+
Yes — assign different services to different staff and locations and customers see only valid slot combinations.
Can SimplyBook.me send SMS reminders?+
Yes. SMS and email reminders are built in and configurable per service to cut no-shows.
Is SimplyBook.me good for small classes and events?+
Yes — the Classes Custom Feature handles group bookings with capacity limits, recurring schedules and waitlists.
Does SimplyBook.me offer a free plan?+
Yes. The free plan supports up to 50 bookings per month with limited Custom Features, suitable for solo practitioners testing the platform.
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