Solutionreach Review Review
4.4 (180+ reviews) on G2
Solutionreach Review
★★★★★★★★★★5.0
4.4 (180+ reviews) on G2
EASE OF USE4.3
VALUE FOR MONEY4.2
CUSTOMER SUPPORT4.5
FUNCTIONALITY4.5
Solutionreach Overview
Solutionreach is a patient relationship management (PRM) platform used by 50,000+ dental, optometry, medical and veterinary practices to automate appointment reminders, two-way patient texting, online scheduling, recall outreach, intake forms, surveys and reputation management. It integrates with 80+ practice management systems, reduces no-shows by 30%+ on average, and consolidates the patient communication stack into one billable subscription.
Solutionreach replaces a patchwork of texting, reminder, scheduling, intake form and review-request tools with one PRM that integrates directly into the practice management system — keeping the front desk on one screen instead of five.
Solutionreach Features What You Get
Top Solutionreach Services
Two-Way HIPAA-Aligned Patient Texting
Automated Appointment Reminders (SMS, Email, Voice)
Online Scheduling and Self-Service Rescheduling
Recall and Reactivation Outreach Campaigns
Digital Intake Forms with Chart Sync
Reputation Management and Google Review Capture
Patient Satisfaction Surveys and NPS
Practice Management Integrations (Dentrix, OpenDental)
Solutionreach is more than a reminder tool — it is the patient relationship platform that powers communication, scheduling, reputation and recall for the largest dental and optometry groups in North America.
Solutionreach Price Plans
Solutionreach prices on quote-only annual contracts that vary by practice type, number of providers, locations and integrations. Below are typical SMB ranges based on public reseller and partner pricing pages; expect a custom quote for multi-location or DSO/MSO deals.
Practice Edition $329/month
Single-location SMB practice: appointment reminders, two-way texting, basic online scheduling, recall and review requests — typical entry tier.Practice Edition Plus $429/month
Adds digital intake forms, advanced reporting, group conversations and additional automation templates — sweet spot for growing practices.Premium Edition $549/month
Includes patient surveys, NPS, advanced reputation management and dedicated CSM — built for high-volume single-location practices.Multi-Location / DSO Custom pricing
Quote-based pricing for multi-location practices, DSOs and MSOs, with cross-location reporting, central admin and group billing.What real users say
Verified G2 reviewer, Dental practice owner • January 21, 2026
"We rolled out Solutionreach across two dental locations and our no-show rate dropped from 14% to 6% in the first quarter. Two-way texting cut front-desk phone load almost in half, the recall campaign brought back 38 lapsed patients in month one, and the Google review automation tripled our 5-star count. The cost is real but the ROI showed up in the same billing month."
EASE OF USE4.0
VALUE FOR MONEY4.0
CUSTOMER SUPPORT5.0
FUNCTIONALITY5.0
Top Solutionreach Alternatives
If Solutionreach isn't the right fit, these are the alternatives most often compared against it:
Weave
Phones plus patient communication for practices.
RevenueWell
Patient engagement and marketing.
Demandforce
Reminders, reviews and marketing.
NexHealth
Patient scheduling and engagement.
Frequently Asked Questions
Below are the most common questions about Solutionreach, covering pricing, features, alternatives, and whether it is the right fit for your team.
What is Solutionreach and what does it do?+
Solutionreach is a patient relationship management platform that automates appointment reminders, two-way patient texting, online scheduling, recall outreach, intake forms, surveys and reputation management for dental, optometry, medical and veterinary practices.
Does Solutionreach offer a free trial?+
Solutionreach does not currently offer a self-service free trial. Sales engages on a quote-and-demo basis, with pilot programs sometimes available for multi-location practices, DSOs and MSOs as part of the sales cycle.
How much does Solutionreach cost in 2026?+
Practice Edition starts around $329/month, Practice Edition Plus is around $429/month, Premium Edition is around $549/month, and multi-location/DSO pricing is quote-based. Pricing varies by practice type, providers, integrations and contract length.
Is Solutionreach HIPAA-aligned?+
Yes. Solutionreach is HIPAA-aligned, signs Business Associate Agreements, encrypts data in transit and at rest, supports role-based access controls and provides audit logs across patient texting, intake forms and recall outreach.
Does Solutionreach integrate with Dentrix and OpenDental?+
Solutionreach integrates with 80+ practice management systems including Dentrix, Eaglesoft, OpenDental, Dolphin, Compulink, Crystal PM, AVImark and Cornerstone — confirmed appointments and intake form data write back to the PMS automatically.
Can Solutionreach reduce no-shows?+
Practices typically report a 25–40% reduction in no-shows within 90 days of rollout, driven by automated SMS, email and voice reminder cascades with confirmation tracking and easy reschedule links.
How does Solutionreach compare with Weave?+
Weave bundles VoIP phones into the same platform and is popular with smaller practices that want one vendor for phones and texting; Solutionreach tends to win on multi-location reporting, deeper recall automation and PMS integration breadth — especially in dental and optometry groups.
Is Solutionreach worth it for dental and optometry practices?+
For practices already losing 10%+ of appointments to no-shows or running manual recall lists, Solutionreach typically pays for itself in saved appointment slots and reactivated patients within the first quarter — a 4.4 G2 score reflects real ROI for most adopters.
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